Privacy Policy

Effective from May 2026.

• Account: name, email, role, your coaching-center batch assignment.
• Attempt data: every question we show you, your answer, your time spent, whether the answer was correct.
• Mastery snapshot: a per-topic mastery score we compute from the above. Used to personalise practice.
• Wallet & payments: credit balance, top-up history, payment provider transaction IDs (we do not store card numbers — Razorpay holds those).
• Device & session: IP address at sign-in time, browser user-agent, sign-in timestamps. Used for security and audit.

• Power your dashboard, analytics, and adaptive Smart Practice.
• Surface percentile and topper-comparison views (your name is not shown to peers — only aggregate ranks).
• Send transactional email (account events, payment receipts).

• We do not sell your data.
• We do not share individual student data with third parties for marketing.
• We do not use your attempt content to train external AI models without explicit consent.

• Account & attempt data: retained for as long as you have an account, plus 12 months after account closure for legal/audit.
• Payment records: 7 years (Indian tax law).
• Audit logs: 24 months.

• Request a copy of your data: support@progresscraft.com
• Request deletion: support@progresscraft.com (subject to the 12-month retention above for fraud-prevention).

Minors may only use the platform with verifiable parental consent collected by their coaching center. Parental consent is recorded against your account at sign-up. See "Parental consent" section.

We will ask you to re-accept this Privacy Policy on next sign-in if it changes materially.